Cancellation Policy

At Peeperly, we understand that circumstances may arise where you need to cancel your order. This Cancellation Policy outlines the terms and conditions regarding order cancellations. By placing an order with us, you agree to comply with and be bound by this policy. Please read it carefully.
1. Order Cancellation: You may cancel your order within 24 hours or before dispatched message of the order placed. To initiate a cancellation, please contact our customer support team at [Contact information]. We will make every effort to accommodate your request, subject to the following conditions:

2. Eligibility for Cancellation: a. Stock Availability: Cancellations are only permitted if the ordered product is still in stock. If the product is out of stock or already shipped, it may not be eligible for cancellation. b. Customized Products: Please note that customized or personalized products are generally not eligible for cancellation once the customization process has begun.

3. Cancellation Process: To cancel your order, please provide our customer support team with your order details, including the order number and your contact information. We will verify your request and confirm the cancellation as soon as possible.

4. Exceptions: a. Shipped Orders: Once an order has been shipped, it cannot be canceled. In such cases, you may refer to our Return and Refund Policy for information on how to return the product. b. Third-Party Sellers: If the product you ordered is fulfilled by a third-party seller, their cancellation policy may apply. Please refer to the specific seller's terms and conditions or contact their customer support for further assistance

5. Changes to Cancellation Policy: We reserve the right to update or modify this Cancellation Policy at any time without prior notice. Any changes made will be posted on this page, and the updated date will be indicated at the top. We encourage you to review this policy periodically for any changes.

If you have any questions or concerns regarding our Cancellation Policy, please contact our customer support team at support@peeperly.us